The saga continues. Here is a copy of the complaint I made to WishGiftCard.com.au:
I would like to make a formal complaint about the Wish Gift Card.
After being urged to purchase a Wish Gift Card at Safeway Newcomb last year, and with a not-insubstantial amount left on the card, I have hence been told by Big W in Geelong that the card has expired.
Checking the card against your site, it expired on 26 June 2008.
Point 1: I was never told that this card expires
Point 2: The card has no expiry date printed on it
Point 3: What happens to the leftover money? I assume that Woolworths simply absorbs this. At the current CPI, the $100 I “purchased” in 2006 would now be worth around $106, not to mention the fact that there’s still over $20 left on the card. Nice going – that’s a 26% return!
Obviously I will not be purchasing a Wish Gift Card again, and will be telling all of my friends about my poor experience.