Paul Fenwick, a consummate and hilarious presenter at past BarCampMelbourne events, lived up to his reputation and had the audience in stitches with his talk on ‘Hacking other peoples’ brains’. The entire premise of his talk is that as geeks, we need to translate inter human communications to some form of protocol – like TCP for Humanz 🙂
Using The Sims as an example, he explained how to get better outcomes when communicating with people, we need to understand how they think and feel – what their ‘status bars’ are and how people are motiviated. As Paul explains – happy people are more likely to give us what we want. This is why people are more likely to say ‘yes’ when you buy then a coffee or bring them chocolate 🙂 A lot of the content in Paul’s presentation boils down to common sense – such as trying to create a win-win situation – if you are helping people fulfill their goals and desires, then they are more likely to assist you in return.
A key point of the presentation was that people are more willing to help if they are made to feel that what they’re doing – and hence themselves – are important and valued – which is why recognition should never be overlooked. If this means telling their manager’s manager about what a great job they’ve done – then do it!
Paul recommended HiveMinder.com as a great tool for collaborative to do lists.