The Bonnie Babes Foundation website, email and shared calendaring has recently been developed using free and open source software. That is, each of the software tools is completely and absolutely FREE! My time on the project (around 100 hours all up) was also donated, so the only costs incurred by the Foundation were for web hosting ($15 per month at Servers Australia).  So, how did it all come together?

Email

Bonnie Babes were previously using a POP-based solution using the organisation’s primary email contact address. This meant that if five separate people on five separate computers each sent mail, no one else could see what had been sent. This was migrated to an IMAP-based solution using Thunderbird.

The old POP email was moved to the IMAP folders. The biggest hassle here was that there was around 80 times more email to migrate to IMAP than I had budgeted for during the analysis phase. Luckily, Servers Australia came to the party and gave us some breathing space with an extra half a gig (NOTE: Big thanks Jared!). There was one machine that would crash every time I tried to import the mail from Outlook into Thunderbird, so as a workaround we first imported the mail from Outlook into Outlook Express, and from Outlook Express into Thunderbird. This finally worked (just be careful if you have to do this, as it imports ALL accounts from Outlook Express).

The staff at the organisation were used to using Outlook rather than Thunderbird, however they seemed to adapt fairly quickly. The only glitches we found were that the formatting in Thunderbird is a little different to Outlook – so ‘Paste without formatting’ was used as a workaround.

Filters have been set up on one computer rather than different computers having different filters applied.

Shared calendar

One of the requirements of the organisation was to have a shared calendar so that appointments, events and to do lists could be shared among multiple staff. An Exchange server was out of budget, so I settled for Sunbird. With Sunbird, it can be set up so that a remote calendar can be used. An .ics file was set up for this purpose on the web server, however it was made available under the FTP root rather than the web server root for security reasons.

The calendar is then accessed via a standard FTP URL such as:

ftp://username:password@ftp.mydomain.org.au/path/to.ics

Website

The website has been created using WordPress, with a number of plugins. Chief among them are cForms, for building user editable contact forms and the eShop plugin for online commerce. I had originally planned to use the WP e-Commerce plugin for the Online Shop component, however this plugin seems to be full of bugs and I had no end of trouble installing it.

One very useful plugin that deserves a mention is pageMash - used for ordering pages within WordPress. I’m surprised that this functionality hasn’t been made better yet – as the developers state, it’s still a little ‘janky’. Hopefully this will get a look in for the 2.8 release of WordPress.

One of the very nifty things I learned about WordPress during this exercise is that there is an .ics calendar available of upcoming releases – very handy (and very quickly put into Sunbird!)

Of course, the website validates as XHMTL transitional and CSS 3 valid (a very big thanks to Jason King for picking up that the theme version 1.0 wasn’t compliant).

Google tools

The web presence also makes use of a number of freely-available tools by Google, including;

• Google Adwords (facilitated by Google Grants)
• Google Analytics
• Google Webmaster tools

The Making Links 08 conference was held this week at the University of Melbourne. The tagline of the conference is ‘where social action and technology meet’ – and the delegates are primarily from the community, not for profit, activist and educational sectors.

I decided to catch the train up to Melbourne as it’s both cheaper and less stressful than driving in peak hour traffic through the West Gate car park. Who should happen to sit next me on the train? None other than former Liberal member for Corangamite – Stewart McArthur. The irony was not lost on me – a presenter at a largely left wing conference chancing to sit next to a right wing MP. Perhaps the universe was having a chuckle. Stewart was devouring his way through at least three newspapers – so I tried to break the ice by asking him which one he thought was the most truthful. To his credit, he took the question very well and provided me with advice on the merits of various individual journalists. We got talking and I found out he was a keen runner, and he encouraged me to take up the sport. I felt like a politician when I refused to commit

My talk on the day was on free software for non-profit organisations;

making-links-kathyreid-useful-free-software (Open Office .odp file)

making-links-kathyreid-useful-free-software (Powerpoint .ppt file)

The presentation went well, and the audience let me know they were very pleased with it – and had a load of questions!

I then lead the CMS session – which didn’t go quite so well as we spent a lot of time on security issues rather than being able to demonstrate the software in a lot of depth.The group really wanted to see some different options with skinning Drupal and Joomla – however I hadn’t upoaded any and I couldn’t get FTP access with the wireless network connection. There was a lot of contention over whether Joomla or Drupal were more appropriate for use – with the comment raised theat Drupal documentation wasn’t up to scratch.

Some of the key themes expressed during the day were;

• Concern over having sensitive information in databases hosted on the web: CiviCRM is a tool which holds contact details and personal information on donors and volunteers. Delegates were concerned about the security that would be applied to ensure that unauthorised access did not occur to this data.I’ve provided some links below for further information on these products.
  • WordPress security tips and tricks
  • WordPress security whitepaper
  • Drupal and security – Drupal discussion groups
  • Drupal security best practices
  • CiviCRM security consideration
• Criteria on which to base a CMS decision: Many organisations wanted information on how to select the best CMS for their need. One of the delegates provided this handy link to CMS matrix which allows organisations to compare the functionality that is available through different CMSs.
• How to being a foray into social networking: The organisations that were present needed pointers on how to step into the social networking waters – with some already on Facebook or Twitter, but with no real engagement strategy or supporting strategies.

Other key presentations included:

Jason King (non profit web designer) presented tips for non profits, including;

• Register your name and keep it registered (so that somebody can’t grab it when it expires) - this theme was also bourne out by Darryl later on in the session with his presentation on whatsinaname.com.au, which lists all of the domain name registrars and prices for domain hosting (interestingly my host, Servers Australia isn’t on the list – and they’d be near the top for pricing)
• Make sure that you keep all the details such as passwords for the site – so that in the event of a disagreement or dispute with the web designer, you’re able to get into the site and take control
• Choose your web developers carefully – sometimes the director’s brother’s kid son is not the best person to plan or design your not for profit web site.

Andrew Edwards, of Huge Object also gave a presentation on working with developers, the key take aways being;

• Know what you’re paying for – understanding exactly what the developer is quoting on can give you much clearer expectations of what will be delivered
• Check our your developer - by making sure that they know what things like web standards are for instance
• Have a clear idea of what you want in your website – so that what is delivered is more likely to be what is delivered

[Updated 17 Nov 08 to include summary of Jason and Andrew's presentations]

Further to this post, the presentation I gave at Software Freedom Day in Melbourne is now available. It is a brief presentation, as most of it was demonstrating WordPress and Alice. Unfortunately I had a few hiccups on the day, and it was only with the much appreciated assistance of Ben Balbo and others that the presentation could go ahead. You see, Sakai runs on a Tomcat installation and I had it set up ready to go, but had to reboot, then had Java issues so I couldn’t get it to work. The other hampering factor was that external internet access was not available, and most of my demo used online websites. Never mind, there’s always next year.

It was great to see so many presenters and participants, however numbers were down compared to last year. The Hub, while being a great venue, is a little bit out of the way for most – not as central as the Town Hall.

Free and open source tools in education (Powerpoint, 107kb)

Links for the tools referenced are given below;

• WordPress
• Alice
• Sakai
• Moodle

Questions and comments are warmly welcomed.