Complaint to Woolworths Wish Gift Card

The saga continues. Here is a copy of the complaint I made to

Hi there, I would like to make a formal complaint about the Wish Gift Card. After being urged to purchase a Wish Gift Card at Safeway Newcomb last year, and with a not-insubstantial amount left on the card, I have hence been told by Big W in Geelong that the card has expired. Checking the card against your site, it expired on 26 June 2008. Point 1: I was never told that this card expires Point 2: The card has no expiry date printed on it Point 3: What happens to the leftover money? I assume that Woolworths simply absorbs this. At the current CPI, the $100 I “purchased” in 2006 would now be worth around $106, not to mention the fact that there’s still over $20 left on the card. Nice going – that’s a 26% return! Obviously I will not be purchasing a Wish Gift Card again, and will be telling all of my friends about my poor experience. Regards, Kathy

Ripped off by one cent?

Today I got cash out via EFTPOS at a shop in Geelong. I asked for $100 in cash, which I received. It wasn’t until afterwards that it dawned on me that the amount that I had authorised was $100.01. So, where does the one cent go? Obviously not to me, and probably to the shop which was assuming I wouldn’t notice. I didn’t mention anything at the time – but I want to know whether this is standard practice or just a typo by the woman processing the transaction? Surely one cent is not worth it, but over hundreds or even thousands of transactions? Has anyone been diddled like this?

Designing my first jumper pattern using software design principles

I have some Paton’s Inca in a beige blend (the same colour that the One Piece Jacket was done in) but I can’t find exactly the sort of pattern that I want to knit, so it’s time to design my first jumper. I’m an information systems major rather than a textiles major, so I decided to apply software engineering principles to designing my jumper.

So, first of all, requirements elicitation. The business requirements of the jumper are;

  • The jumper must accentuate my “assets” while downplaying any not-so-desirable attributes
  • The jumper must fit, and should have plenty of stretch
  • The jumper should be easy to maintain
  • The jumper’s cost should be less than $150

Translating the business requirements into functional requirements;

  • The jumper will have a v-neck that is 2o cms deeper than the top of my shoulder and shaping will begin 8 cms in from the shoulder. The v-neck accentuates the bust while drawing attention away from the hips and gives room for movement
  • The jumper will be knitted in 1 x 1 rib to give shaping and stretch
  • The jumper will have slight increase to allow for large bust and decreases for waist, possible increase for hips
  • The jumper will have sleeves that finish 10 cm below the elbow (my preferred sleeve length)
  • Paton’s Inca is $6 at Lincraft or $5.40 at K-mart (unless I can twist Damo‘s arm to get ACS to offer bulk packs cheaper). Therefore, the pattern must take less than 26 balls of yarn if I buy them at K-mart.

Next: knitting pattern design using functional decomposition