Tag: kepner-tregoe

3 posts

2008

Date	Post	Filed under
18 Oct	The benefits of describing ITIL incidents in object-deviation format	ITIL
3 Sep	Kepner Tregoe: Is it useful for ITIL Problem Management?	ITIL, Uncategorized
11 Jun	Kepner Tregoe article published by itSMF	ITIL